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Unable to control Site C Phones using Remote Phone Control Software?


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#1 collabuser

collabuser

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Posted 18 May 2016 - 03:43 PM

help me 
 
I am not able to access Site C Phones


#2 moderator

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Posted 18 May 2016 - 04:05 PM

Hi,

Make sure you have copied the configuration from the Remote Phone Control.txt which is on the desktop on the Candidate-PC on Router 3 (CME).

 

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Also Make Sure the Web Access is enabled on the IP Phone by accessing the IP Address of the IP Phone in Browser.

And Authentication URL is downloaded by the IP Phone. Browse the IP Phone using the IP Address and check the Network Connections.





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